Safe and easy door-to-door transportation to medical appointments

To keep our riders safe, we have implemented  the following health and safety measures:

• Vehicles are fully sanitized after each ride
• We only transport one client at a time (one caregiver is permitted) to maintain physical distancing measures 
• Our drivers wear masks and gloves during the trip
• All clients/caregivers entering the vehicle must first clean their hands with the sanitizer provided by the driver
• We encourage all clients/caregivers to wear a mask during the duration of their ride

CT Link is designed for frail seniors, older adults, adults with physical or cognitive disabilities, and adults with mental illness, who:

• Live in Simcoe County
• Require assistance when travelling
• Find it difficult to use public transit
• Are not eligible for other assisted transportation programs

Please note that some transportation providers may have specific eligibility criteria. Please use the search to find out if you are eligible.

After filling out the request form, our staff will ask you to participate in a brief assessment over the phone or in person. The purpose of the assessment is to enhance your safety and connect you to other services as required.

We try to accommodate all service requests, however, one week's notice for first time clients is appreciated.

After you request transportation through the CT Link portal, you will be connected to a local transportation provider. They will instruct you on how to book future rides.

Please note that demand for service is high. Please give CT Link as much notice as possible when requesting a ride as same-day appointments may not be available.

Simcoe LINX is a fixed-route bus service running between municipalities in Simcoe County. 

CT Link is an accessible transportation service providing door-to-door services for medical appointments. CT Link can pick you up anywhere in Simcoe County, and drive you to your appointment, even if it is outside of Simcoe County.

While CT Link is only for residents of Simcoe County, our trusted transportation providers can take you to medical appointments outside of the Simcoe region.

Yes, we can provide rides to social appointments. However, priority will be given to medical appointments.

Rides can be booked one day in advance and we are sometimes able to accommodate last minute requests. However, to ensure your requested ride time, we suggest you try to book one week in advance.

Some CT Link vehicles are wheelchair accessible. Please inform us of your accessibility needs at the time of booking your appointment.

Yes, you can bring a support person to assist you with translation, vision, mobility or cognitive needs, at no extra charge.